Straight answers.
Everything you might want to know about how Horizon® works, what it costs, and how to get started.
What is the Horizon platform?
Horizon is an agentic AI platform where you deploy Modules, Agents, and Skills to automate business workflows. A three-tier agent system — Operator, Department, and Process — works together to orchestrate your organization.
How does the AI agent system work?
Horizon uses a three-tier agent system: Operator agents provide company-wide orchestration, Department agents manage team-specific workflows, and Process agents execute individual tasks. They work together autonomously with built-in quality checks.
What integrations are available?
Horizon offers native connections to Slack and Microsoft Teams, with more integrations being added regularly. No middleware or third-party connectors needed.
Is my data secure?
Security is our top priority. We are SOC 2 compliant. Our Trust Site has detailed information about our security practices, compliance certifications, and data handling policies.
Visit our Trust SiteWhere can I find API documentation?
The Horizon API gives you programmatic access to every capability of the platform. You can execute skills, manage conversations, read and write agent memory, schedule recurring jobs, and configure webhooks, all through standard HTTP requests.
Read the API documentationWhat are tokens and how do they work?
Tokens are the universal currency in Horizon. Each AI agent execution consumes tokens based on complexity. Your plan includes a monthly token allocation, and you can purchase additional tokens at $99 per 1,000 tokens.
Can I change plans at any time?
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you get immediate access to additional tokens and features. Downgrades take effect at the next billing cycle.
What happens if I run out of tokens?
You can set up auto-refill on your token wallet to automatically purchase additional tokens when your balance runs low. You can also set department-level budgets with threshold alerts and overage policies.
Is there a free plan?
Yes — our Free plan includes 1,000 tokens at signup and access to core tools (Boards, Sales, Forms, and Horizon OS — Company, Profile, Goals, and Altitude Checks). No credit card required. Upgrade to Launch, Navigate, or Summit anytime as your needs grow.
Do you offer enterprise pricing?
Yes, for organizations with advanced needs, we offer custom enterprise plans with dedicated support, custom integrations, and SLA guarantees. Contact us to learn more.
What is the annual billing discount?
Annual billing saves you approximately 10% compared to monthly billing. For example, the Navigate plan is $199/month or $2,150/year (saving $238 annually).
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